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Building Telenursing Consultation System for COVID-19 Recovery Accommodation Facilities Users Sayaka Fujita 1 , Junko Miyamoto 2 , Yuko Ushio 3 , Mariko Mizukawa 4 , Hiroki Takada 5 Keyword: COVID-19 , 遠隔看護相談システム , SNS , Telenursing Consultation system pp.83-93
Published Date 2024/5/31
DOI https://doi.org/10.11477/mf.7008200611
  • Abstract
  • Reference

Abstract

[Purpose]

This report, drawing on experience from constructing a nursing consultation system for users of COVID-19 Recovery Accommodation Facilities, provides knowledge that can contribute to the creation of an emergency telenursing consultation system for use in the event of a disaster.

[Method]

The development and operation process of a telephone/SNS Nursing consultation system are described, and the requirements that enabled the system's construction and the challenges in maintaining service provision are presented.

[Results]

The previous nursing consultation system was combined with phone consultation using a cloud call center system and SNS consultation. Furthermore, the coordination and establishment of an emergency response system were notable aspects of the nursing consultation system.

[Discussion]

Surmounting the problems of contact restrictions and privacy protection that arise during pandemics, this telenursing system satisfies the conditions and offers timely consultation on mental and physical health to infected people. This system could be a new method for providing nursing care.


Copyright © 2024, Japan Society of Disaster Nursing All rights reserved.

基本情報

電子版ISSN 印刷版ISSN 1345-0204 日本災害看護学会

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