社団法人日本眼科医会による「目の電話相談」事業20年の歩みと展望

Twenty-year review and future outlook of telephone eye consultation by the Japan Ophthalmologists Association

要約　目的：社団法人日本眼科医会の「目の電話相談」事業での相談事例の解析を行い，今後の展望につき考察する。対象と方法：1988～2009年に電話相談を行った14,460件の事例のプロフィールを対象とし，性別，年代分布，都道府県別分布，相談内容などにつき解析を行った。結果：女性の相談が約60％，年代は30歳未満が約20％で最多，都道府県では東京が約30％で最多，相談内容は白内障，網脈絡膜疾患，緑内障がこの順に多かった。相談件数は開設以来ほぼ一定数で推移している。結論：眼科医療に関する情報提供，相談を中立的立場で行う「目の電話相談」事業は，今後も有益な事業である。

Abstract.　Background：The Japan Ophthalmologists Association have been conducting telephone eye consultation to the general public since 1988. Purpose：To review the telephone service up to 2009 and to present a future outlook. Materials and Method：A total of 14,460 cases have used the telephone service. These cases were analyzed regarding age,sex,domicile,and the content of consultation. Results：About sixty percent of consultants were females. About 20％ were aged less than 30 years. Thirty percent were living in Tokyo area. Chief subjects of consultation were about cataract,retinal diseases and glaucoma in the descending order. The number of telephone calls has remained almost stable in recent years. Conclusion：“Telephone eye consultation”offers neutral information and professional advice to the general public. This service promises to be of value further in future.