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A Study of Nursing Consultation System with E-mail at Diabetes Outpatient Clinics (2): Trial and Evaluation of Nursing Consultation System with E-mail Natsuko Seto 1 , Harue Masaki 2 , Miwako Noguchi 3 1Diabetes Centre, Kasori Hospital 2Medical Education Division, Higher Education Bureau, Ministry of Education, Science, Sports and Culture 3School of Nursing, Chiba University Keyword: 糖尿病外来 , 電子メール , 看護相談 , Diabetic outpatient clinics , E-mail , Nursing consultation pp.83-93
Published Date 2000/9/15
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 This study followed an E-mail nursing consultation study that took place at diabetic outpatient clinics and tests the theoretical possibility that the E-mail Nursing Consultation System will work. The consultation system was trailed by 11 diabetic outpatients who used and evaluated the system. Results show that the system was used mainly at night after the clinics had closed and patients were able to access the system from home or work at a time convenient for them. They asked for information on care, gave information on their self-care and health condition, asked for support and appointments for medical checks. The author advised one subject to take exercise using the system, advice that was needed but not given clinic. The system also gave patients a chance to express their feelings, some patients expecting more from the system than was available by asking for psychological counseling. Accessing the system proved to be difficult for some of the patients for various reasons and one patient did not access the system of his own accord. However one subject used the system after leaving his family and moving to the city and another used the system until he could confidently and competently manage his diabetes. Overall the system was successful providing the nurse with much information on self-care, social-life style and the patients mental condition while giving good nurse patient interaction that helped patients maintain good self-care.


Copyright © 2000, Japan Academy of Diabetes Education and Nursing. All rights reserved.

基本情報

電子版ISSN 2432-3713 印刷版ISSN 1342-8497 日本糖尿病教育・看護学会

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